Many companies use terminal server software to monitor their employees’ computer and Internet usage. The reasons for doing this are obvious if a business is in an industry where maintaining control over sensitive information is critical. In industries such as healthcare, legal and military intelligence, it’s extremely valuable to know who is access certain pieces of important information and what they are doing with it.
But the ability to monitor a remote desktop isn’t just important for businesses in highly-sensitive industries. Any company can benefit from having the ability to create a terminal services log and see exactly what their employees are doing only. This can provide employers with information that can make their company run more efficiently, identify potential issues before they become serious and protect their business from lawsuits.
Here is a short list of some of the ways that remote desktop management tools from companies such as RDPSoft Company can benefit all types of businesses:
Measuring Productivity: The most obvious reason to monitor employee computer usage is to help assess their level of productivity. Research done by the UK firm Safetica showed that 23 percent of all employees surveyed had looked for another job on their work computer while 32 percent used social media for personal reasons during work hours. Computer monitoring can let companies know how employees are spending their time and if they are using their computer in ways that go against written company policies.
Protection from Lawsuits: Monitoring an employee’s computer and Internet use is about more than just seeing if they are being productive. In some cases, it’s necessary to protect the company from potential lawsuits. For example, if an employee files a harassment case because they were forced to view lewd images on a co-worker’s computer, they could sue the company for not doing enough to keep pornographic materials off of work computers.
Protection for Employees: Tracking employee computer usage can also have benefits for employees as well. It provides a record of what they spent their time at work along with communications that they made — and communications that other people made about them. In cases of harassment or wrongful termination lawsuits, this information can be critical to show the truth in a case.
Managing Network Resources: Terminal server monitoring can also give companies clues about how their network resources are being used. This extends beyond tracking improper use of computer and Internet resources and includes logging information about how employees are using resources for legitimate business reasons. This information can be valuable for IT departments when it comes to upgrading resources or deploying new resources.
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RDPSoft Company created this article on the uses of terminal server software. Visit their website to find out the latest on remote desktop monitoring software design to give companies a complete terminal services log of employee computer and Internet usage.